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Privacy Policy Notice

Pacific Alliance Bank respects the privacy of its customers and is committed to protecting the customers’ information on the Web site.  We only collect non-identifying information about visitors to our Web site such as: the date and time the site was accessed; what pages were visited; what servers were used, and the city of the visitor as identified by the server address. Web site visitors are invited to submit personal information by e-mail, by submitted applications, or by requests for information. This information is used as appropriate by employees of the bank to complete the request submitted through the Web site. This information is neither disseminated outside our bank nor sold to other organizations.

Pacific Alliance Bank trains and requires our employees to protect the privacy of information about our customers regardless of the medium used to fulfill customer financial needs. To protect the privacy of our customers, we use appropriate security standards and procedures to control access to customer information. This is the policy that is followed regarding all electronic customer transactions.

1.  Collection of Information

We may collect nonpublic personal information about you including information obtained over the Internet, for specific business purposes only.  We may collect nonpublic personal information about you from the following sources;

Information we receive from you on applications or other forms such as: name, address, income and social security number;

  • Information about your transactions with us, such as account balances, transaction activity and payment history;
  • Information we receive from a consumer-reporting agency, such as your creditworthiness and credit history.

2.  Maintenance of Accurate Information

Pacific Alliance Bank is committed to maintaining accurate and complete records of all of your financial information. We are equally committed to resolving any reported inaccuracies or discrepancies. This would include any possible unauthorized access to or use of your account information. If you believe our records contain inaccurate or incomplete information please notify us at once using the address and or phone number listed below

In addition we have procedures in place to ensure that your financial information and history is accurate, current and complete.  We will not furnish information relating to you to any consumer reporting agency if we know or should have known that the information was inaccurate.

3.  Disclosure of Information

We will not sell, share, transfer or otherwise disclose nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law without the explicit prior consent of the consumer to whom the nonpublic personal information relates to. Some examples of instances that are permitted by law are as follows:

To provide products and services you requested;

  • To complete or verify a transaction
  • To maintain customer accounts, records and transactions;
  • To investigate possible fraud or criminal activity;
  • To comply with laws or regulations; and
  • When you authorize it.

Since we do not disclose your nonpublic personal information, except as permitted by law, you will not need to take any action to “opt-out”.

4.  Former Customers

In the event you end your relationship with us, or become an inactive customer, we will continue to treat the information we have about you as if you were still our customer and adhere to the policies and practices described in this disclosure.

5.  Effective Date:      05/18/07

6.  Changes to Our Privacy Policy

These Privacy Principles apply to individuals, and we reserve the right to change them, along with related provisions, at any time. Should we make changes to our Privacy Statement, we will notify you in Bold Font on our Home page with the new effective date of our Privacy Statement.

7.  Availability of Our Privacy Policy Notice

We value our business relationships, and want all present and prospective customers to understand this policy.  Our personnel are available to answer questions about our use of customer information.

Pacific Alliance Bank

8400 E. Valley Blvd. Rosemead, Ca 91770

(626)-773-8888

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